BoundlessPay: Buy& Sell Crypto

my experience with boundless pay is very bad and poor even if I could find another words to modify bad or poor I will use it .To credit a user money is problem but to receive money Into their app is fast but to transfer it to the owner it will take forever am still battling with one withdrawer since last night I don't even know if you guys wanted to be doing stealing by trick and you remove your charges worst part of it is that they collect more than 100 naira charges and they will lie

What's the problem I'm trying to login to a new device it's not sending the email, can't find any email on my email box, how else can I login then. at first I logged in with my email and password but I can't see the code on the email box, then I tried to reset password, and now I don't even know the password because I can't find any email of the recent password they sent. why's this happening

The app is so great, I won't lie. But the only issue is that there are some coins that aren't in the app. Most especially the TON coin, the TOn coin has now become a very important coin and it needs to be added. Please can you guys do something about that..