Temper | Flex Work and Gigs 4+

IT problems

I like the app because it allows me to work on a very flexible schedule. However, it happened three times. My shift completely disappeared from the app for no reason. And each time I explained what occurred, I had to pay a fine, blaming me. The shifts are still disappearing 1-2 hours before the shift appears and reappears a few hours later. That is why I take a screenshot. Also, I often had to wait for months to get paid. I'm currently staying to receive 58£ from a company that I had a shift in November 2023. I talked to other temper workers in persons, and they have experience the same issues.

Developer Response ,

Hi,

Thank you for taking the time to leave your feedback. We appreciate it as it is important for us so we can improve our platform.

We are happy to hear that you can maintain a flexible schedule. I am sorry to hear that your shifts have disappeared. This happens when a shift starts. Until then the shift is visible in the app. After the shift is finished it will reappear to do the checkout. It is always good to keep an eye on your open applications and to retract them if you have not been chosen yet and do not think you will make it anymore.
About the payment, please keep in mind that you carry the debtor risk when you do not choose the direct payment option. Finqle also takes extra steps when a payment is overdue.

If you need any further help please feel free to contact our Support team. They are ready to help you by chat, email or telephone.

Greetings,
Sevim from Temper

STAY AWAY FROM THIS APP

This is the worst agency app very misleading in terms of payment as long as I’m breathing I will never work for these crooks again they take forever to pay you or sometimes not at all they mislead you in circles and say there not responsible they then talk about finqule is working on it please if your reading this and thinking about working on this app don’t there liars and won’t pay you for your hard work you sweat and work for nothing as a company you should have a care of duty to pay your employees on time but they don’t care about you very immoral people should wake every day in the mirror and be ashamed of yourselves pathetic people don’t work for temper !!!!!!!!!!

Developer Response ,

Hi,

Thank you for your feedback. I am sorry to hear that you have not received a payment and that is taking quite some time.

Please note that if you did not or could not choose the 'direct payment' option, the payment will be done once the client has paid the invoice. They have a payment term of 14 or 30 days after the checkout has been approved and the invoice has been sent to the client. When a client does not pay within the payment term, Finqle always takes extra steps to remind the client to pay the open invoice. This is also part of the Debtor Risk you have when you choose the option 'waiting on client'.

Please check in with our Support Team for the latest update on the payment.

Greetings,
Sevim from Temper

Horrible service

I waited 2 months to get paid for a single shift and had to repeatedly chase them up. I was excuse after excuse. I was told multiple times “wait another 2 weeks”. In the end I read the contract that mentioned for every day i wasn’t paid post invoice, I’ll be entitled to 4% compensation. The company refused to pay this and kept on shifting the blame onto finql and other parties. Very unprofessional and I’ll never be working another shift with this terrible company.