
Томислав Гелев
This app is the worst. It's super slow and it fails almost every time. To whoever is reading this, don't bother using it as an E-wallet, just use Revolut. You have to wait almost 15 minutes if you want to put some money in it with your card, and 9/10 times you are just stuck in a loading screen and the transaction fails.
1 person found this review helpful
tbi bank
February 28, 2025
We deeply regret the inconvenience caused. This appears to be an individual issue, and we would be happy to assist you in resolving it promptly. You can reach us by phone at *8242 / 0700 17 571.

Abbas Haider
Hello sir, I have applied two or three times before but it was rejected. I applied again but it says to wait. On this app, I have all the papers. I also want to become a member of this bank.
Hello. We will be happy to assist you, but we need more information about your case. 😊️ Write to us at info@tbibank.bg and we will help you. 🤗️

S B
I was positive about the app in the begginig, but it comes from bad to worst. Non stop technical glitches, no working workarounds, completely inadequate customer support, total lack of effectivity. This is complete not serious institution, they just dont care. Constant issues with the app, reported 100 times without actions, without anything. They arrogant enough to state that it is normal situation! Avoid it at any cost!
7 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at info@tbibank.bg. Thank you.