Indranil Chakraborty
This app is poorly built and basically doesn't work. Tried setting it up using the YES Bank provided instructions but never received the SMS after multiple attempts. YES Bank as a whole is technologically backwards bank. I regret doing business with them and really need to close and move to a different bank. I encourage you to not waste your time trying to use this. I'm sure someone will respond to this review and promise to 'fix the issues with high priority'. What a joke!
2 people found this review helpful
YES BANK Limited
10 October 2023
Hi Indranil, we understand the inconvenience you are facing. Please share your concern along with your registered contact details through our official Twitter or Facebook direct message.
A Google user
The app does not work in Android10. After installation, during Yes Secure settings, the app errors out with "Communication Error: A Connection error occurred" even though I have a working internet connection (checked on LTE as well as WiFi). If I can't even login, what's the point of this app ? This app was last updated in Dec2015. No wonder it doesn't work anymore !!
39 people found this review helpful
YES BANK Limited
13 September 2019
Hi Mahesh, Apologies for the inconvenience. Please share the details at yestouch@yesbank.in and we look into it on priority.
Nishant Singh yadav
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If some how you are unable to use yes secure like device lost of changed, to reconfigure you need to contact customer service and at this time they are of not much help so basically I cannot access my netbanking. Most other banks similar apps provide option of otp on mobile button also just in case its not possible to use app but yes secure app fails at this. P.s. So many times have shared with you being in copy via email no action.
23 people found this review helpful
YES BANK Limited
21 May 2020
Hi Nishant, apologies for the inconvenience. Please share the details at yestouch@yesbank.in and we will look into it on priority.