IL TakeCare Insurance App

3.7
36.5K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The IL TakeCare app - your ultimate insurance companion. Whether you're looking for car, bike, health, or travel insurance, the IL TakeCare app has you covered.

The philosophy of “Nibhaye Vaade” is encapsulated in ICICI Lombard’s IL TakeCare app. A digitally personalized experience on the insurance app helps you buy health insurance, bike insurance, car insurance & travel insurance online & also explore wellness options too. With just a few taps you can get insurance, explore wellness solutions & access health assistance features.

How does IL TakeCare make your life easier?

Car & Bike Insurance


Whether you own a bike or a car, you can get reliable and affordable two-wheeler insurance or car insurance plans tailored to your requirements. Enjoy the convenience of instant policy issuance and hassle-free renewal with just a few taps.

Health Insurance


Buy health insurance online to access all health records like medical e-cards & policy related information & make instant claims too. With IL TakeCare insurance app, you can secure your health with our comprehensive health insurance plans. Add your Mediclaim policy in the app to avail 24x7 tele-consultation at the comfort of your home.

Travel Insurance


Preparing to travel abroad? Having a network of hospitals handy is useful. Travel insurance provides the security of medical assistance, baggage loss assistance, and passport theft, amongst other things.

Features & Benefits:


  • Quick & Easy Claims Process– Here is the best insurance app that allows you to register your health insurance policy claims, & motor claims easily.

  • Online policy renewal– Online bike insurance renewal is now easy with our quick & hassle-free policy renewal process. The app also offers quick & simple online health and car insurance renewals.

  • Health Assistance– Buy insurance and get answers to all your health & wellness related queries.

  • Wellness(Fitness Tracker)– Track your diet, exercise, sleep, and step count. Ensure your wellness metrics remain accessible to you.

  • Cashless Hospitals Network– Health policy holders can browse through a wide network of hospitals with options to search the nearest hospital-based on current location, city, pin code and specialty-wise.

  • Online Doctor’s Consultation– Use our wellness app for 24*7 doctor consultation over a call on any health-related queries anytime, anywhere along with an online prescription too.

  • Medical Emergency– Use the app to call an ambulance and find the nearest hospital from our wide network of hospitals.

  • Cashless Garage Network- bike and car insurance policyholders can access a comprehensive list of cashless garages through the app.

  • InstaSpect– Use the mobile self-inspection feature to record a video of your vehicle, get claims faster & easier without the need of physical inspection. Make your bike policy and car policy work efficiently with the app.

  • Motor News & Views– Be the first to hear the latest information on vehicle launches, reviews, analysis & more on this online car insurance app.

  • Get Free Insurance Quotes- Curious about insurance coverage and premiums? Get free insurance quotes directly on the app. Calculate your car insurance premium or explore bike and health insurance options within seconds.

  • Insurance Made Easy- We strive to make insurance simple and accessible for everyone. Whether you need to buy insurance for your motorbike, renew car insurance, or purchase health insurance plans, the IL TakeCare app is your go-to solution.

Customer Support:
If you have any queries related to health, car & two-wheeler insurance, get in touch with our support team at:

Email ID: customersupport@icicilombard.com

Toll-Free No: 1800 2666

Also, visit our website: www.icicilombard.com
Updated on
Mar 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
36.2K reviews
Naveenkumar Sabbani
February 4, 2024
Everytime it's time for renewal some or the other problem is imbedded into app. Now I have to renew my policy, policy renew page is showing noetwork not available. Rest everything is working fine. Last year I was renewing, I just added an ad-on to check what will be the pricing after add on, while I was unchecking I did not able to it from app. I had to take assistance. Some or the other problem is always there. Is this intentionally imbibed or are these bugs in the app. Both are not acceptable.
110 people found this review helpful
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ICICI Lombard GIC Ltd.
February 5, 2024
Dear Naveenkumar, we apologize for the unpleasant experience. We request you share your registered mobile number and error screenshot on customersupport@icicilombard.com so that we can help you in resolving the issue. Thanks!
Imran Khan
March 6, 2024
The upload document shows a drop down box but the upload icon does not show on mobile app. I called the helpline they don't have a clue of what i was saying. They took a request with a TAT of a week. No help was provided. I was asked to submit my documents through courier. On my own, I opened the app on a tab and the upload icon shows completely. I read a couple of complaints on the app. The customers are saying this but there is only standard revert.
44 people found this review helpful
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ICICI Lombard GIC Ltd.
March 7, 2024
Dear Imran, we apologize for the unpleasant experience. We request you share your registered mobile number and error screenshot on customersupport@icicilombard.com so that we can help you in resolving the issue. Thanks!
Madhupriya Ghosh
February 28, 2024
Horrible experience! I have been trying to upload my mediclaim documents for the past two days and it has been stuck on uploading. Cleared cache, uninstalled and reinstalled the app but nothing seems to be working. Extremely disappointing. There is no other way to upload as well, since all the claims have to be submitted through this app.
46 people found this review helpful
Did you find this helpful?
ICICI Lombard GIC Ltd.
February 28, 2024
Dear Madhupriya, we apologize for the unpleasant experience. We request you share your registered mobile number and error screenshot on customersupport@icicilombard.com so that we can help you in resolving the issue. Thanks!

What's new

1. Users can now see detailed status updates of their health claims by clicking on View details in claims summary screen
2. Bug fixes
3. Minor UI/UX changes