Randunu Dimeshan
The app crashes when we try to make a payment. And then the bank gets charged, payment gets stuck in the app and we have to wait, or call the support to update the payment. Not to mention "failed" payments which charged the bank nonetheless but never received. Support doesn't know how to fix but instead make you go around circles with lame excuses. Really frustrating since this was my primary transaction app for years. I know bugs can happen, but when you don't fix them for months, itd not good.
159 people found this review helpful
Sorry for the inconvenience caused Sir. We will escalate this to our relevant team.
Ubai Dulla
The app crashes when we try to make a payment. And then the bank gets charged, payment gets stuck in the app and we have to wait, or call the support to update the payment. Not to mention "failed" payments which charged the bank nonetheless but never received. Support doesn't know how to fix but instead make you go around circles with lame excuses. Really frustrating since this was my primary transaction app for years. I know bugs can happen, but when you don't fix Pick them for months,
49 people found this review helpful
Nipuna Wackwella
After the last update, when I tried to make a payment to Uber, the app got stuck, just after I pressed "I agree" (after selecting number and amount). Please rectify that.
22 people found this review helpful
Thanks for your feedback, we apologize for any inconvenience caused.
The problem has been resolved, we kindly request you to update the app to the latest version