Presotea AU 4+

App used to be convenient as it allowed drinks to be ordered in an advance and notified when ready. However, it’s no longer working recently on my iPhone. A window pops up that shows “Logging in” but there’s no progress from there. I’ve even tried deleting and downloading the app again but it’s still the same.

There’s no way to cancel an order even if it hasn’t been accepted yet. You don’t prompted a second time if the correct location and order were made like other order apps. Somehow I picked the incorrect store despite searching for my store and called the store 3 times to cancel it. The first call was before it had even been accepted, second in progress and the 3rd that they picked up it had just been completed. When the lady picked up she said we don’t pick up phones. Too busy. You picked up that one maybe if you picked up the first one this wouldn’t be an issue. It was my fault but there should be more failsafes in place.

Great app but it could be improved. I love that I can preorder from my local store and within 5-7 mins, my order is ready. No waiting in lines! I think it could improve in terms of saving your basket. When I go to check my wallet balance whilst halfway ordering, it always makes me start again.